RESERVATION POLICY

Reservation Request:
We require that all reservations are booked 24 hours in advance. All requests must be sent to reservas@reddelvino.com. A confirmation will be sent to you within 12 hours via e-mail with availability.

Reservations Hours:
Monday to Friday: 9:00am to 7:00pm by phone or email
Saturday and Sunday: 10:00am to 6:00pm by phone or email
Monday to Sunday: After hours (past 7:00pm) only email.

Forms of Payment and Credit:
Individuals: We accept cash and credit cards directly at our office in Santa Cruz. The full payment must be made at the time of the reservation.

Groups: A 50% deposit is required 48 hours in advance for groups exceeding 10 people. The balance is due 24 hours before the event. We accept cash, bank transfers and credit cards.

Cancellations:
Individuals: Cancellations made 12 hours prior to the event or No Shows will be charged 100% of cost.

Groups: Cancellations made 24 hours prior to the event or No Shows will be charged the remaining balance of 50%.